Not satisfied with your purchase? No problem. We offer free returns and full refunds. The item must simply be in its original condition ( In its original bag with original label intact) no crumples and no signs of wearing of the product and shipped to us within 10 days of purchase. You can exchange an item or receive credit up to 60 days after your order.
You can initiate an exchange on your account page. Select the items that you are sending back. Print the prepaid shipping label that’s generated for you and attach it to the box. If you have requested an exchange, we will hold your new item until we receive the original back.
When will I receive my exchange item?
If you request an exchange, we will proceed with sending you the exchanged product as soon as we have received the returned goods in our fulfillment center. Depending on your location, this can take up to 3-7 business days. You can let us know, if you’d prefer to cancel this item or exchange it for an alternative item that is available on the website.